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Frequently Asked Questions
How long is the free trial?
The trial period is 14 days but you can choose to purchase your plan at any time during that period.
Do I need a credit card to start a trial?
No credit card or other payment information is required to start the free trial.
Can I access all features during trial?
Yes you will have full access to all the features included in your chosen plan.
Can I cancel anytime?
You can cancel your account at any time. Cancellation of a paid account will take effect at the end of your current billing cycle.
Can I change my billing cycle from monthly to annual later?
Yes you can switch your plan between monthly and annual. Contact us for further details and instructions.
Can I upgrade or downgrade my account plan?
Yes you can change your account plan. This will take effect at the end of current cycle. Contact us for further details and instructions.
What forms of payment do you accept?
Payments can be made online with Credit card or PayPal. Additionally for annual plans, wire transfer is an option.
Do you provide training?
Yes we include free web based 1 on 1 training
on several topics with all plans. Customized training is available for an additional fee.
What does the Automation Engineer actually do for me?
For more advanced automation use cases and integrations we provide you with a programmer/engineer on our team who can develop custom code for you to run on Womplify.
How much Automation Engineer time is included?
The amount of time an engineer can work for you each month varies between plans but starts from 1 hour per month up to unlimited. Additional time can be purchased if required but it is rarely needed.
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What is a Contact?
A Contact is a person in your leads database. A single Contact can have multiple email addresses or other types of contact address and be included in multiple list segments.
What is a Post?
A Post is basically a Tweet or Facebook post. It is a message posted on one of your connected social network accounts.
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